Returns & Exchanges
Due to the perishable nature of our fresh-baked goods, we are unable to accept returns or exchanges. However, if your order arrives damaged or incorrect, please reach out to our team within 24 hours of delivery for a resolution.
Inspect Your Delivery
Examine your package immediately upon arrival to ensure all items are present and in perfect condition.
Document Issues
Take clear photos of the damaged items and the shipping packaging to help our team process your claim quickly.
Contact Support
Email our customer service team with your order number and photos within 24 hours of receipt.
Receive Resolution
Our team will review your request and provide a refund or a replacement shipment for any qualifying damaged or missing items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing